Terms and Conditions – Tenerife Excursions

Welcome to Tenerife Excursions! Before proceeding, please carefully read the following Terms and Conditions which govern the use of our site and our excursion booking services.

  1. Reservations and Payments:
  • Reservations are confirmed only after full payment.
  • We accept online payments via secure methods.
  • Any price changes will be communicated in advance.
  1. Cancellations and Refunds:
  • Cancellations must be made within the deadlines specified in the excursion details, no tolerance can be applied for cancellations out of time to obtain a refund.
  • In the event of cancellations on our part, we will offer you alternatives or a full refund.
  1. User Responsibilities:
  • Users are responsible for the accuracy of the information provided during booking. Any errors in the data provided may not confirm the excursion purchased.
  • Respect the rules and directives during excursions to ensure the safety of all participants.
  1. Changes to Excursions:
  • We reserve the right to make changes to excursions for operational or safety reasons.
  • If you cancel a booked excursion, we will offer you alternatives or a full refund.
  1. Privacy and Security:
  • Personal data will be processed according to our Privacy Policy.
  • We provide a secure environment for online payments, using cryptographic protocols.
  1. Copyright and Contents:
  • The content of the site is protected by copyright. Unauthorized use of images or text is not permitted.

By accepting these Terms and Conditions, you confirm that you have read and understood them. For further information or questions, contact us.

Thank you for choosing Tenerife Excursions!